Privacy Policy

The Privacy Policy is part of the General Conditions that govern this Website.

Who is responsible for the processing of your data?

WonderSisters S.L., CIF: B29882305
Address: Plaza Solidaridad 7 Ptl.11 1ºA – 29002 Málaga
Email: info@wonderstays.com/en

You can go in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the changes. If you are one of the following groups, consult the information.

Web Contacts.

What data do we collect through the mail?

  • We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with information in the contact form, you will identify yourself so that we can contact you, if necessary.

For what purposes will we process your personal data?

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Information by electronic means, regarding your request.
  • Commercial or event information by electronic means, provided there is express authorization.
  • Carry out analysis and improvements on the Web, about our products and services. Improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where in order to make a request it is necessary to fill in a form and click on the send button, doing so will necessarily imply that you have been informed and have expressly granted your consent to the content. of the clause attached to said form or acceptance of the privacy policy. All our forms have the symbol * in the mandatory data. If you do not provide those fields, or do not mark the checkbox for acceptance of the privacy policy, the sending of the information will not be allowed. It normally has the following formula: “□ I am over 18, I have read and accept the Privacy Policy.”

Client contacts.

For what purposes will we process your personal data?

  • Our clients are people who give us their data in a contract for the provision of vacation rental services.
  • We always use verified databases with Robinson lists and the end customer will always have the possibility to oppose the treatment.
  • Calls can be recorded for quality of service or verification of contracts, previously notifying in the locution.
  • In all other cases, we make phone calls without having any user identification data, unless that phone has revoked or not the receipt of commercial calls.
  • Commercial information or by electronic means, provided there is express authorization.
  • Manage the administrative, communications and logistics services carried out by the Controller.
  • Carry out the corresponding transactions. Billing and declaration of the appropriate taxes. Control and recovery procedures.

What is the legitimacy for the processing of your data?

The legal basis is your consent, if you gave it to the company you contracted with, and if you give it to us. We process data within the framework of a service contract and only for the purposes stipulated therein.

Suppliers.

For what purposes will we process your personal data?

  • From the providers we will only process the information necessary to cover the service they provide us.
  • Manage the administrative, communications and logistics services carried out by the Controller.
  • Carry out the corresponding transactions. Billing and declaration of the appropriate taxes. Control and recovery procedures.

What is the legitimacy for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products in any way.

Partners.

For what purposes will we process your personal data?

  • Organization of the actions necessary to achieve the purposes of the company.
  • Internal management and legal compliance thereof.
  • Call for meetings.
  • Carry out the corresponding transactions.
  • Declaration of the appropriate taxes.

What is the legitimacy for the processing of your data?

The legal basis is contractual, the acceptance of a contract for the sale of shares or similar, or participation in the constitution of the company.

Jobseekers.

For what purposes will we process your personal data?

  • Organization of selection processes for hiring employees.
  • Call you for job interviews and evaluate your candidacy.
  • If you have given us your consent, we can keep your CV for new job calls.
  • If you have given us your consent, we can transfer it to collaborating or related companies, with the sole objective of helping you find a job.

What is the legitimacy for the processing of your data?

The legal basis is your unequivocal consent, when you give us your CV and receive and sign information related to the treatments that we are going to carry out.

Contacts on RRSS.

For what purposes will we process your personal data?

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Connect with you and create a community of followers.

What is the legitimacy for the processing of your data?

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

  • Facebook http://www.facebook.com/policy.php?ref=pf
  • Instagram https://help.instagram.com/155833707900388
  • Twitter http://twitter.com/privacy
  • LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
  • Pinterest https://about.pinterest.com/es/privacy-policy
  • Google* http://www.google.com/intl/es/policies/privacy/
    *(Google+ and Youtube)

How long will we keep personal data?

We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them for as long as you let us by following us, being friends or giving “like”, “follow” or similar buttons.
Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user on the social network itself.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent from said persons, or otherwise you exempt us from any responsibility for non-compliance with this requirement.

And data of minors?

We do not process data from children under 14 years of age, therefore, refrain from providing them if you are not that age.

Will we make communications by electronic means?

  • They will only be carried out to manage your request, if it is one of the means of contact that you have provided us.
  • If we make commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access and Theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product purchased As well as to those in charge of the necessary treatment for the execution of the agreement.

In the event of a purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as us.

Any international transfer of data when using American applications will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy.

What rights do you have?

  • To know if we are treating your data or not.
  • To access your personal data.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
  • To carry your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate for us. It is only valid in certain cases.
  • To file a claim with the Spanish Agency for Data Protection, if you believe that we have not attended you correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

If you modify any data, we appreciate you letting us know so we can keep it updated.

Do you want a form for the exercise of Rights?

  • We have forms for the exercise of your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be signed electronically or be accompanied by a photocopy of the DNI.
  • If someone represents you, you must attach a copy of their ID, or sign it with their electronic signature.
  • The forms can be presented in person, sent by letter or by mail at the address of the Responsible at the beginning of this text.

How long does it take us to reply to the Exercise of Rights?

It depends on the law, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

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For how long will we keep your personal data?

  • Personal data will be kept as long as you remain linked with us.
  • Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the limitation period for legal actions.
  • The data processed will be kept as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if that legal deadline does not exist, until the interested party requests its deletion or revokes the consent granted.
  • We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.
  • In each treatment or type of data, we provide you with a specific period, which you can consult in the following table: